Shipping Information
We aim to deliver your order quickly, safely, and efficiently. Below is everything you need to know about our shipping process.
1. Processing Time
All orders are processed within 1–3 business days. During peak seasons or special releases, processing may take slightly longer, but we always keep you informed.
2. Shipping Duration
Domestic Shipping: 2–5 business days
International Shipping: 7–15 business days
Delivery times may vary depending on your country, customs clearance, and courier performance.
3. Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing your tracking number and courier details. You can track your package in real time.
4. Shipping Fees
Shipping rates are calculated at checkout based on your region, package size, and weight. We strive to keep our shipping charges as affordable as possible.
5. Customs & Import Duties (For International Orders)
Some countries may charge customs taxes or import duties. These fees are determined by your local authorities and are not included in the product price or shipping fees. The customer is responsible for any additional charges upon delivery.
6. Damaged or Lost Packages
If your order is damaged or lost in transit, please contact us immediately. We will assist you in resolving the issue and, if applicable, provide a replacement or refund.
7. Wrong Address Disclaimer
Customers are responsible for providing accurate shipping information. STADIUMFITS is not liable for delays or lost packages due to incorrect addresses. If you need to make a change, contact us as soon as possible.
8. Returns & Exchanges
If you receive a faulty or incorrect item, please notify us within 7 days of delivery. Our team will guide you through the return or replacement process.
